Report within 48 hours
Record an uninterrupted unboxing video and contact support with the order number.
POKEPIKO POLICY
Returns & refunds
Demo rules designed to protect both customers and collectors.
Wrong or transit-damaged item
After documentation review, Pokepiko may offer replacement, store credit or refund.
Change of mind
Single cards accurately described are generally not returnable for a change of mind.
Final terms
Production terms must align with consumer law, gateway rules and merchant operations.